Computer Network Management and Support
Enterprise Computer Networking from A to Z
Want to streamline your computer network operations? Want a modern and reliable lightning-fast connection across all devices and all office locations, including work-from-home locations?
For many years, our team of experienced network engineers and system administrators at Vodchits Innovations have been helping businesses design, construct, and maintain wired and wireless networks, ensuring the security of stored and transmitted corporate data. We help you securely connect remote offices into one network or provide a secure connection for remote employees anywhere. Partnering with our experts, we ensure your networks are well-maintained and optimized, data secured, and overall productivity improved.
Our Network Management Services
Network Design and Implementation
Custom Network Design
At the best possible time, our specialists will prepare an individual network design that meets the requirements of your business ensuring optimal performance with the ability to scale upon demand.
Network Equipment Installation and Configuration
Using the latest advanced technologies to create a reliable and secure network infrastructure, our specialists will professionally install and configure all necessary network equipment, including, among other things:
Routers
Switches
Firewalls
Servers
Printers
CCTV
- Other Network Devices
Proactive Network Monitoring and Maintenance
Our network administrators will ensure continuous and effective monitoring of your network operation to promptly and proactively resolve potential technical issues, minimizing potential downtime during business hours.
24/7 Network Monitoring
For some cases and by prior arrangement for clients requiring guaranteed ongoing stability and security, our team will organize a continuous network monitoring cycle 24 hours a day, 7 days a week.
Regular Network Maintenance
Monitoring does not end with viewing various logs and reports. Our monitoring includes various types of proactive maintenance and updates to improve network performance and security, including, among other things:
Updates
Patches
Performance Tuning
Computer Networking Services
Network hardware and software installation and configuration
Network performance monitoring
identifying bottlenecks or issues.
Computer network problems troubleshooting
resolving connectivity issues
Network security measures implementation and management
such as firewalls, intrusion detection systems, and access controls.
Network assessments and audits
to ensure compliance with security standards and best practices.
Network user accounts and permissions management
Regular backups and data recovery procedures
Network infrastructure upgrades
including switches, routers, and servers.
Network expansions or migrations planning and implementation
Network capacity planning
to ensure scalability and performance
Network protocols configuration and optimization
such as TCP/IP
Network traffic and bandwidth usage monitoring
Network users technical support
resolving network-related issues
Network configuration documenting
including changes and troubleshooting procedures
Network monitoring and management tools implementation
Network vulnerability assessments
Network security patches and updates implementation
Employees network training sessions
on network usage and best practices
Vendors and service providers collaboration
for network-related issues and escalations
Network documentation
including network diagrams, inventory, and asset management
Disaster recovery planning
to ensure network resilience
Enhanced Network Security
By trusting the management of your computer network to professionals, you ensure improved network security. Our network security experts remain at the forefront of relevant technology and knowledge.
Our team will ensure the implementation and operation of the main basic components of network security to protect your network infrastructure, connections, as well as stored or transmitted data.
Firewall Deployment and Management
We will ensure the implementation and monitoring of modern firewalls to protect your network from external and internal cyber threats. Control of incoming and outgoing connections is a basic condition for reliable protection and firewalls remain a cornerstone of network security since their inception.
Real-Time Intrusion Detection and Prevention
For complete security management, we will deploy intrusion detection and prevention systems to identify and eliminate potential security breaches in real time.
Operating in automatic and semi-automatic modes, and equipped with AI capabilities, such systems will provide full access control and protection of confidential data, as well as timely notification and response to cyber incidents.
Network Scalability and Flexibility
If your circumstances require prompt expansion or changes in the network structure, this will not be a problem either. We will help you quickly and in the best possible time adapt your network infrastructure to changing circumstances.
Examples of such circumstances could be business expansion, office relocation, or unforeseen circumstances, as happened during COVID-19, when millions of people were forced to work from home, thereby changing the configuration of network connections.
With our team of experienced network engineers, you won’t be caught off guard!
Expert Network Support Services
Our computer network management services include multi-level technical support for promptly resolving technical problems and tasks. You can use one of the following methods based on your desires and requirements.
Help Desk Support
A responsive and competent technical support team is ready to assist in solving any network-related problems via email with a request, by phone for prompt resolution, and, if necessary, using remote connection and control systems.
On-Site Network Support
In case your technical tasks require a network engineer’s physical presence in your office or other locations, you can schedule a specialist on-site visit at a convenient time to resolve all network infrastructure maintenance tasks. Same-day emergency visits are available upon request.
Remote Network Support
To address network problems or maintenance tasks quickly, you can use our remote network support service. While providing proper security, this flexible support option allows our specialists to resolve up to two-thirds of all problems remotely using remote management interfaces or systems. Emergency and instant support is available through our SLA agreements and is practically no different from having your own network engineer on staff.
Cloud Integration
Depending on your enterprise goals and objectives, our specialists will offer convenient, reliable, and secure integration of your network resources with the cloud.
Cloud Solutions
Full integration with cloud services to enhance your network flexibility and scalability, improve data availability, easy and secure control of user connections, and many more benefits.
Hybrid Networks
Customized hybrid solutions that combine on-premises and cloud resources for optimal efficiency, achieve greater agility and scalability, and provide superior low-latency performance for critical applications and data processing operations.
Cost-Effective Network Management
Whether you prefer on-demand network support or seek complete peace of mind with professional network management as a managed IT service with guaranteed uptime all of our solutions are cost-effective and fit businesses of different sizes.
Depending on your requirements, you can choose a payment model for services provided or a monthly subscription fee model.
On-Demand Network Support
You pay for the network maintenance service with a small premium directly at the time of execution.
Managed Network Support
You pay a monthly subscription fee, which includes service operations with a small discount and a guaranteed response time.
With us, you acquire a reliable IT partner, gain access to experience and technologies, without the need to hire your own qualified staff. It is a win-win!
Our Network Support Includes
Expertise & Experience
Skilled network engineers and administrators with decades of experience
Proactive Approach
We monitor your systems in real-time and identify potential IT issues before they escalate
Customized Solutions
Our networking solutions are tailored to your specific needs and goals
Security & Compliance
We employ the latest security measures to protect your data and ensure compliance
Superb Customer Support
Via phone, chat, email, or on-site visit, with 24/7 option available
What Our Clients Saying
Long Island City and Astoria Network Support Special Offer
Contact us now for a free Network Management and Support consultation and meet a reliable technological partner to cover all of your IT needs. Special offers and discounts are available for businesses and clients in Long Island City, Astoria, Lenox Hill, Sutton Place, and Midtown East!
Are you ready for a superior network performance?
We have great news for our neighbors, small and medium-sized businesses located near our New York City headquarters. We offer special conditions and special offers on computer network services and more.
The basic conditions of the program are simple: your company must be a small or medium-sized business and your office must be located in one of the following bordering areas:
Special offers and discounts are available for businesses in
- Long Island City
- Astoria
- Lenox Hill
- Sutton Place
- Midtown East
Contact us by phone or using the contact form and ask about the local computer Network Management and Support discount program. One of our specialists will tell you how to redeem a discount and get network services on favorable terms.
You can view the full terms and conditions of the special offers program for local customers on the announcement page in the newsroom section of our blog.
More IT Services For You
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Cover your IT needs when you need them based on a predictable one-time payment. No obligations, and no monthly subscription.
Build, tune, and secure your cloud with our IT pros. Offsite your business computer resources and access them easily in an on-demand capacity via the Internet.
Allow IT experts to take care of your server infrastructure while keeping your expenses down and fully focusing on your business.
Create, maintain, and optimize your databases with experienced database administrators, improving cost and work efficiencies for your business.
Organize enterprise data storage reliably safeguarding your corporate information up to military standard while maintaining acceptable user-friendliness.
Tell your story with a new mobile-friendly website. Smooth user experience and the latest web technologies to fit any project and any business!
Regain access and functionality to your IT infrastructure after events like a natural disaster, cyber attack, critical malfunction, or other business disruptions.
Expert data recovery from digital media and storage devices. The latest tools and methods to restore data from HDDs, SSDs, USB drives, memory cards, RAID, etc.
Remote or on-site rapid and professional fix of your software or hardware issues with desktop, laptop, tablet, or smartphone.
Resolve various IT issues quickly and easily with an experienced team of certified technical support help desk specialists.
Benefit your business by improving your employees’ skills and knowledge with organized, structured, and goal-oriented technology training.
IT Consulting
IT Services
Cybersecurity
Digital Marketing
Network Management FAQs
Depending on your chosen service structure and your agreement, response times for technical requests can range from 30 minutes to 72 hours. Our Managed Network Support service guarantees response times for technical requests, allowing for prompt resolution of issues. While on-demand services are performed on a first-come, first-served basis and based on available windows in the help desk schedule, under heavier loads, the wait time can be as short as 72 hours, as a rule.
Contact Us Today
Ready to take your business to the next level with our Network Management and Support services? Get in touch with us today for a free consultation.